Security at the casino starts with elaborate surveillance systems. Cameras positioned in strategic places around the casino ensure that casino employees keep a close watch on patrons and games. Dealers and pit bosses also monitor the betting areas. Their movements are predictable and make it easier to detect suspicious activity. In addition, all video feeds are recorded. Aside from video surveillance, slot machines also use computer chips that determine payouts. Fortunately, this system works and keeps everyone safe.
High rollers spend more money than average casino customers, and typically play in separate rooms from the main casino floor. Their stakes can reach tens of thousands of dollars. High rollers also make casinos a great deal of profit. As a result, they also receive generous comps, free luxury suites, and other lavish personal attention. But is it worth it? Let’s look at the details. The following are some reasons why casinos cater to high rollers.
Technology: Modern casinos have become increasingly reliant on computers and video cameras to keep an eye on their customers. In addition, they use computer-programmable chips, or “chip tracking,” which allows casinos to monitor all wagers minute-by-minute. Casinos also regularly monitor roulette wheels for statistical deviations. Aside from this, casinos are increasingly focusing on customer service, and using perks to keep their players coming back. These perks are called comps, which stand for complimentary items. In the 1970s, Las Vegas casinos became famous for offering cheap travel packages, free buffets, and free show tickets. Their strategy was to maximize the number of visitors who went to the city. The more people came, the higher the gambling revenue.